Privacy Policy

How Captivation Suite handles information for merchant administration, billing, payments, and shared business operations.

Last updated: July 28, 2026

This Privacy Policy explains how Captivation Suite (“Captivation Suite,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with our role as the merchant, billing, payment administration, and shared business operations provider supporting our brands.

Who We Are

Captivation Suite is the business and administrative umbrella supporting a portfolio of consumer and business-focused brands. Captivation Suite currently operates as an individual business operation under the business name Captivation Suite.

For transactions processed through Captivation Suite’s merchant accounts, Captivation Suite serves as the merchant account holder and handles payment administration, billing, refunds, transaction-related support, and related obligations. As a result, customers purchasing from one of our supported brands may see “Captivation Suite” or a similar descriptor associated with the transaction on a bank, card, PayPal, or payment account statement.

Brands We Support

Captivation Suite currently supports the following market-facing brands:

• Freedom After 40 — an English-language consumer brand focused on helping individuals build and implement simple online businesses.
• Imperio Digital de Johana — a Spanish-language consumer brand serving Spanish-speaking audiences.
• AI Solutions by Captivation Suite — a business-to-business brand focused on AI, automation, and technology solutions.

Information We Collect

Depending on how you interact with Captivation Suite or one of the brands we support, we may collect the following categories of information:

• Contact information, such as your name, email address, telephone number, billing address, or other information you voluntarily provide.
• Transaction and commercial information, such as products or services purchased, purchase dates, order references, transaction amounts, payment status, refunds, and transaction identifiers.
• Payment-related information processed through third-party payment providers. Depending on the payment method and provider, we may receive limited payment-related details necessary to administer a transaction. We do not intentionally store full payment card numbers or card security codes on our own systems.
• Customer support information, including communications, questions, billing inquiries, refund requests, dispute information, or other information you provide when contacting us.
• Fraud prevention and security information necessary to protect transactions, customers, our brands, and our systems.

How We Collect Information

We may collect information:

• Directly from you when you make a purchase, submit information, or contact us.
• From the Captivation Suite brand through which you purchased or interacted.
• From payment processors, financial institutions, and other transaction-related providers.
• From service providers that help us operate our business and fulfill customer transactions.

How We Use Your Information

We may use personal information to:

• Process, administer, and confirm customer transactions.
• Manage billing and payment records for our supported brands.
• Coordinate product or service fulfillment with the relevant brand.
• Provide customer support and respond to billing or transaction inquiries.
• Process and administer refunds.
• Manage disputes, payment reversals, and chargebacks.
• Detect, investigate, and help prevent fraud, abuse, unauthorized transactions, and security incidents.
• Maintain transaction, accounting, tax, and business records.
• Operate, maintain, secure, and improve our business systems.
• Comply with legal, regulatory, tax, accounting, contractual, and payment-provider requirements.
• Establish, exercise, or defend our legal rights.

Payment Processing

Captivation Suite uses third-party payment providers, including Stripe and PayPal, to facilitate customer payments and related financial transactions.

When you submit payment information, that information may be transmitted directly to the applicable payment provider. Captivation Suite does not intentionally store full payment card numbers or card security codes on its own systems.

Payment providers process personal information according to their own legal obligations, privacy practices, security requirements, and contractual relationships. Depending on the service involved, a payment provider may process information on our behalf and may also process certain information for its own independent purposes, including fraud prevention, regulatory compliance, security, and operation of its payment network.

How We Disclose Information

We may disclose personal information where reasonably necessary to operate our business, fulfill transactions, comply with legal obligations, and protect our rights. Recipients may include:

• Payment processors and financial institutions involved in processing, settling, refunding, or reviewing transactions.
• The relevant Captivation Suite brand from which you purchased or requested a product or service, to allow that brand to fulfill your order and provide appropriate support.
• Service providers that assist with website hosting, email, customer support, data storage, accounting, security, communications, or other operational functions.
• Professional advisors, such as attorneys, accountants, tax professionals, insurers, auditors, and financial advisors where reasonably necessary.
• Government authorities, regulators, courts, law enforcement, or other parties where disclosure is required or permitted by law, legal process, or reasonably necessary to protect rights, safety, property, or prevent fraud.
• Business transaction participants if Captivation Suite is involved in a merger, acquisition, financing, restructuring, sale of assets, formation of a successor entity, or similar business transaction.

Sale or Sharing of Personal Information

Captivation Suite does not sell your personal information to third parties in exchange for money.

Some privacy laws define terms such as “sell,” “share,” or “targeted advertising” more broadly than an ordinary monetary sale. We do not use your personal information for targeted advertising.

Website Tracking and Technical Information

This Captivation Suite website is an informational corporate site. It does not use advertising pixels, marketing trackers, or analytics cookies to profile visitors. Standard technical information required simply to serve the website securely (such as basic server logs) may be handled by our hosting provider, but we do not use this website to build marketing or advertising profiles of visitors.

Any data collection related to marketing, courses, analytics, or specific brand offers takes place on the individual brand websites and is governed by those brands’ own privacy policies, not this one.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including completing and documenting transactions, providing support, administering refunds and disputes, preventing fraud, maintaining accounting and tax records, complying with payment-provider requirements, meeting legal or regulatory obligations, and establishing or defending legal claims.

Retention periods may vary depending on the type of information, the nature of the transaction, applicable contractual obligations, and legal requirements. When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it as appropriate.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. We also rely on established third-party providers for important portions of our payment, hosting, technology, and business infrastructure.

No electronic transmission, internet connection, storage system, or security measure can guarantee absolute security. Accordingly, while we take reasonable steps to protect information, we cannot guarantee that unauthorized access or security incidents will never occur.

International Operations and Data Processing

Captivation Suite operates a remote digital business and may serve customers, work with service providers, and conduct business activities in the United States and other countries. As a result, personal information may be processed, stored, or accessed in jurisdictions outside the location where you reside.

Privacy and data protection laws may differ between jurisdictions. Where required by applicable law, we take appropriate steps in connection with international processing and transfers of personal information.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a portable copy of certain information.
• Object to or restrict certain processing where applicable.
• Opt out of certain targeted advertising, sale, or sharing activities where those rights apply.
• Withdraw consent where processing is based on your consent.
• Appeal certain decisions concerning a privacy request where applicable law provides such a right.

These rights are not absolute. For example, we may need to retain certain transaction information to comply with tax, accounting, fraud prevention, legal, contractual, or payment-processing obligations.

To submit a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests. We will respond in accordance with applicable law and will not discriminate against you solely because you exercise a privacy right provided by law.

Brand and Third-Party Privacy Practices

This Privacy Policy does not replace the privacy policy of a specific Captivation Suite brand where that brand collects or uses personal information for its own products, services, marketing activities, websites, applications, AI tools, educational programs, or customer experiences.

Our websites and services may also contain links to third-party websites, platforms, or services. Captivation Suite is not responsible for the independent privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Captivation Suite’s products and services are intended for adults and are not directed to individuals under 18 years of age. We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technologies, service providers, legal requirements, or privacy practices. When we make changes, we will update the “Last updated” date at the top of this page. Where required by applicable law, we may provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, a billing or transaction matter, or would like to submit a privacy request, please contact: